in this video I'm going to show you how
to reset your Windows 10 computer and
get it working like new again you might
want to do this because you want to sell
your computer or give it to someone else
or you might be having problems with
your computer and you want to get it
working properly again so keep watching
to find out how this is dave's tech
rescue where i solve your problems with
computers internet and technology if you
have a question you'd like to ask me
leave it in the comments below and I'll
do my best to answer it and remember to
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video where I might be answering your
question Windows 10 has a built-in reset
facility that will get you a computer
back to a clean pristine state after you
reset your computer it will have none of
the apps or programs that you currently
have installed but it will just have the
basic apps that come with Windows 10 it
will reset all your settings so
everything like your desktop wallpaper
your list of printers the amount of time
it takes for your computer to go to
sleep to save the battery all those
things go back to the default settings
as for your data you get to decide
whether you want to keep your files like
your documents photos and videos or if
you want to delete everything and
completely clean the computer just make
sure you decide carefully and I always
recommend you backup anything important
before you start a big operation like
this and if you're going to be passing
your computer on to someone else or
selling it there's a really useful
option that lets you securely erase your
data so that no one can recover your
data later on make sure you watch this
video to the end and that you completely
understand what you'll be doing before
you start if you're not sure you might
want to take your computer to an expert
instead and if you do want to keep any
of your data make sure you've backed to
talk to a separate place before you
start also bear in mind that what you
see on your screen might be different to
what's online Windows 10 is always being
updated and features might move from one
version to the next so if something
looks different on your screen read it
carefully and you should work out what
to do so let's get started you'll need
to close any programs you have open so
you're just looking at the desktop like
this click on the Start menu and go to
settings now scroll down to the
bottom and click on update and security
on the left hand side click on recovery
now this is what we want reset this PC
so click get started
now you need to choose whether you want
to keep your files or remove them I'm
going to show you what happens if you
keep your files and I'll go through the
other option later in this video so
click keep my files after a short wait
you'll get a summary of what's about to
happen we're going to change the
settings back to the defaults keep your
personal files and remove all apps and
programs if you're happy to go ahead
click the reset button now you just need
to wait while your computer gets reset
you don't need to do anything the
computer will restart when it needs to
this computer took around 30 minutes to
finish I'm just going to close this
welcome page so you can see I have my
files on the desktop and any other files
I had before in documents and downloads
and pictures and so on
are still there if I go to the Start
menu all the programs I had installed
are now gone and we're down to just the
stock Windows apps and if I expand the
Start menu my username is still Dave so
Windows has been reset and it's left me
with my old user account and my files
now let's take a look at the option
where we reset windows and delete
everything click start and go to
settings then scroll down and click on
update and security on the left click on
recovery and under reset this PC click
get started this time we're going to
choose remove everything and this is the
part we need to read carefully if we
were to click Next it would wipe the
computer and make it work like new again
but if someone really knew what they
were doing they might be able to recover
your files from the hard drive so we
want to click change settings and turn
on data erasure as it says here it will
take a few hours but it's a much more
secure way to reset your computer now
click confirm and I'm going to click
Next now read this summary really
carefully because there's no going back
from this when you click reset it's
going to remove all your files and
remove all the user accounts on this
computer remove all your settings and
remove all the apps and programs if you
ready click reset and wait this one can
take a really long time but if your
computer has something called an SSD it
will be quicker so that's how you reset
your Windows 10 computer please let me
know in the comments below how you got
on and if this video helped you please
give it the thumbs up if you'd like to
see more tutorials from me click on my
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button and while you're here why not
check out one of my other videos thanks
for watching and I'll see you next time
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