How to operate A Cash Register
How To Work A Retail Cash Register Cashier Training Tutorial
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this video from sharp out we're going to
give a brief introduction to how you use
the cash register so in this video we've
got the XE a pro several model as I've
demonstration model but really you can
use this video for any cash register the
principles are the same first key things
to be aware of are what mode you're in
on the register so on an old-fashioned
till you have a key lock where you could
turn from one mode to another on this
machine you have a mode button and
there's loads of different modes you can
have a void mo report mode program mode
so on and so on 99 times out of 100
you'll need to be in the register mode
or are eg on this model you can tell
you're in the correct mode because it
says R eg there on a mote on a till with
the key lock the key would be in the red
position and it may also say reg on the
display the next thing to make sure
obvious that you logged in and on this
machine the giveaway is that it says 0 1
there so the clerk is logged in so
you're basically ready to put for a
transaction on a retail cash register so
we would call as cash mister dealers
we've already raised keyboard machines
so this has a raised keyboard rather
than a flat keyboard we put these retail
machines black keyboard machines
generally Hospitality pups and then
touch green machines they're a little
bit easier to use because once you've
logged in we've got to do is press the
button and it comes with a price and the
products a retail machine will generally
involve you typing in the price unless
it comes with a barcode scanner I'll see
if it's barcode scanning and it's a lot
easy you simply take the scanner bring
the barcode to the scanner and it will
come up with the product price because
that's all been pre-programmed into the
register if you're entering the price
the big the biggest single lesson is not
to enter the decimal point when you type
in the price so if you wanted to sell
$9.99 for ed departments you literally
type at 999
and then hit the appropriate Department
but on the tills are like calculators in
sense they know that 999 means 9.99 so
you don't have to press the decimal
point entry that is probably not been
working supporting cash registers
program and cash registers 20 odd years
if I take 100 calls a week I probably
say that 50 of them involves someone
pressing a decimal point button in the
Reg mode when they're trying to process
a transaction so you can type in 9.99
instinctively understand why people do
it but there's no need to the till does
that for you automatically
okay so back to our sale all you keep
doing is typing in the price and then
hitting the appropriate department kiosk
see the Machine you're using will
probably have these buttons personalized
so the bit will save read on them you
may have the odd pre-programmed button
so if you have a pre-programmed
burn-like
lottery tickets here you simply press
the button and it comes up with a price
and the description as standard a bit
like a Rita hospitality purple cafe 2
would work so the preset buttons work
the same way the barcode scanners you
just have to press the burn or scan the
barcode like we did before
so all those principles apply to any
sale on our cash register once you've
entered all the items you'll have a
subtotal button the button will be
called different things on different
registers st on some this one because it
got multiple functions it's hashed EMST
others will say subtotal but they're
generally on most machines that I'm
familiar with the subtotal button is
always over on the bottom right hand
side of the keyboard very close to the
cashing off button and then well now
once you press subtotal obviously you've
got a way to see how the customers going
to pay it's getting easier these days
because a lot of people obviously moving
over to car payments so a car payment is
so much more easy because there's no
change to think about the car driver
going through or won't go for
once the payments gone through them the
cart machine all you need to do is hit
whichever tender Berlin is the cards now
your manager would explains how to do
this and which button it is on this
particular machine you've got three
tender buttons on other machines you
might have more you might have less but
you always have a cash button which on
this machine is here and a credit button
which is we could use even one of these
on this machines depends how it been
programs so you would catch the you
would press the button hook up all the
car payments you would need to take the
credit card slip and put it into the
register drawer when it opens and you
may have a receipt printout and not how
the Machine set up which you'll see then
and the handover to the customer and
that's the transaction do it very
slightly for cash payments so if we ring
through another sale again subtotal once
you've entered the items into the
department so we've got 398 total if the
customer paid for cash and hands over a
ten pound note it's best practice I
believe to type in the money tendered
and I'll explain why shortly so if we
type in one zero
double zero again notice that I didn't
press decimal points and then hit the
cash button on the register on this
machine it's over here
so you've got the reason why I typed the
amount of money tendered in is because
it says up there cash handed over ten
pounds change six pound to P and on this
machine it may not be the same on every
register it also shows the change on
there so the reason why that's important
if I take a I'm working in the shop and
someone hands over a ten pound note to
pay with you'll often see an experienced
retailer or shopkeeper when they take
the money they'll leave the money the
ten pound note out I've run the register
or on top of the drawer they won't put
it away till they're discounted out of
change this is for the same reason you
don't want an awkward situation where
the customer says handed you a 20 and
then you
to dispute that with them that it's
better if you've got the money still out
and also it does help I mean it doesn't
prove that you've taken a ten pound note
or a 20 pound know if it's written there
you could have typed it it wrong but
it's a wide meaning you would also your
reassurance and then if you have to get
the manager involved you can say we'll
look this is the money you're taking and
you can see that I've typed it in on
there so okay so that's how to put
through a sale on any cash register
operation will vary slightly from one
machine to another but it's no need to
be concerned about when you start the
job you'll get given full training I'm
sure a lot of registers although they'll
vary from machine to machine and also
how they're doing programs little quirks
about how they work but essentially the
key principles are make sure the
machines in the reg mode make sure
you're logged in if you're entering
prices if it's not a preset price
machine you won't need to type in the
decimal points always finish with
subtotal make sure you know which method
of payment you need to be pressing when
this sales finished and then if you're
taking cash payments I'd always
recommend typing in the money tendered
for the reasons explained we're going to
have a videos on specific models but
also showing you how to do voids refunds
and any day reports on any cash register
so you welcome to watch those you can
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or because it's sharp Elko don't you
care for more thanks for watching
