So, how can I tell if there's a gas leak?
Gas leaks, whether inside your home or out in an open location,
should always be a cause for concern.
You can be alerted to a gas leak
through your sense of sight, sound, or smell.
Your sight might help you recognize a gas leak
such as if you see dead or dying vegetation
(in an otherwise moist area) over or near a pipeline,
or dust or dirt blowing from the ground,
or an exposed pipeline after a natural disaster,
or a damaged connection to a gas appliance.
Your hearing can also help you recognize a gas leak.
Depending on the size and pressure of a gas leak,
you may hear a hissing or whistling sound,
or even a loud roaring or explosive sound.
Most of the time, your sense of smell should alert you to a gas leak.
We add an odorant to natural gas that has a strong and distinctive odor
so people can smell gas if it's leaking.
What if we think there's a gas leak, but we don't smell gas?
There are various conditions that may impair your ability
to smell the odorant added to natural gas.
First, certain conditions in pipes can actually cause
the gas odorant to diminish or fade over time.
And other external odors can even mask the smell of natural gas.
Second, head colds, sinus problems, allergies, and other health conditions
can limit your ability to smell the gas odor.
Remember, if you suspect a leak for any reason,
always treat it as a potential hazard.
Let's say there's a gas leak. What should I do?
If you suspect a leak, remain calm.
Leave the area.
Don't turn on or off any electrical devices, including light switches,
or use a device that could create a spark.
And it goes without saying,
do not light a match, lighter, candle, or cigarette.
So, should I call SDG&E?
Yes, once you're in a safe location away from the area
then you should call SDG&E at 1-800-411-7343.
If there is danger of bodily harm or property damage call 911.
Where else can we find information about pipeline safety?
To learn more about gas pipeline safety
and what to do in the event of a gas emergency,
connect with us at sdge.com/gassafety
or call 1-800-411-7343.