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How to identify, avoid, and report phishing — Apple Support



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How to identify and avoid phishing.

Phishing is a scam

designed to look like it's coming from a real company,

like Apple.

These scammers send fake messages

to trick you into sharing your personal information,

like your social security number,

your bank account,

or your passwords.

This information is then used

to steal your money, your identity, or both.

Here are some things to watch out for.

Phishing can start with an unsolicited email,

phone call, or text that claims it's real,

but does not come from a legitimate source.

They might use generic greetings,

bad grammar, or links to fake websites

asking for your information,

but some phishing attempts can be harder to spot.

If it seems suspicious, never click on any links,

never open any attachments,

and never give out your information.

Even if the link, caller, or website seems legit.

Just remember, Apple will never ask you

to send your personal information over email or text.

Phishing can also show up on the web.

You might get a pop-up claiming you've won some money,

or a special prize,

or a warning about your device

that looks like it's from macOS or iOS.

These alerts might ask you to call a fake number

or install a phony app.

But here's a better idea, close the entire window instead.

Now here are more tips to avoid a phishing scam.

If you need to change your Apple ID password,

or iCloud information,

do it directly from the Settings app,

or System Preferences.

On the web, make sure you go directly to the right website,

like appleid.apple.com,

instead of following a link.

In Safari, you can check for the lock icon in the URL bar

to confirm if a website is secure.

And if you get a phishing email

designed to look like it's from Apple,

forward it to reportphishing@apple.com.

Now that you know what to look for,

hopefully you'll be able to spot a fake

when you see it.

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