hi everyone my name's Richard McMunn
from the Korea Gardens company how to
become calm and ace presentation I'm
going to give you the top 7 interview
questions and answers okay so take notes
I'm going to go through the top 7
questions I'm even gonna give you some
tips on how to answer them positively
and then I'm gonna give you sample
responses to these questions that you
can use during your interview so first
and foremost a quick brief introduction
to myself very warm welcome to this
presentation as I said my name is
Richard McMunn and prior experience have
spent four years in the Royal Navy 17
years as a firefighter during that time
and I spent much of my work in the
recruitment department interviewing
people like you for jobs and creating
interview questions I then founded the
award-winning career guidance website
how to become calm and I'm an interview
coach and a career guidance expert and
I'm very passionate about helping people
like you to achieve their potential and
also hoping you get the job of your
dreams so in this video I'm gonna go
through these seven questions the
questions you're likely to get asked to
any kind of interview I'll give you some
tips and answers so let's get straight
into it question number one tell me
about yourself it's generally an
introductory interview question one that
gives you the opportunity to warm up you
can be prepared for it but here's a few
tips before you answer this question
concentrate on telling the interview
panel about your work related skills as
opposed to your home life they might
appear to be interested but trust me
they're not they're not interested in
your home life they want to know to see
whether you're gonna be a good fit to
their team whether you've got the skills
and attributes relevant to the to the
role this is really important guys make
sure you download a copy of the person
specification for the job you're
applying for if there is one and focus
on telling the interview panel how your
skills and attributes match the document
or give you a sample response in a
second this is another good thing
throughout the whole interview use power
words in your responses such as
motivated I'm a motivated person I'm
really enthusiastic I'm loyal I'm
flexible I'm a committed person I'm an
honor start working adaptable etc now
these will resonate
positively with the interview panel okay
so they cook their powerful words their
positive words that you and put you
across in a good light and they will
make the interview panel feel good about
you because they want to employ people
who are positive motivated flexible and
committee trust me I'm an employer who
interviews all the time and this is what
I want to hear from people so I
mentioned in the previous slide about
the person specification the second one
download a copy of the person
specification so before I give you an
answer to this question tell me about
yourself let's have a look at a person
specification quickly for the the job
you can see across the top their
customer care assistant let's say you're
applying for a job in that role and you
can see here the requirements so I've
downloaded this and it says you've got
to have a positive positive and customer
focused approach you've got to work
accurately you've got to be able to
problem-solve you've got to be able to
consult and negotiate so I would study
this and then in my response to the
question tell me about yourself I would
say you know I'm a positive person I'm
always focused on the customer and I'm
renowned for working accurate so I have
a good attention to detail because
they're looking out for these things as
well in the interview panel so if you
start to mention them earlier on then
you're going to gain high marks and
that's what you want to do is you want
to tick boxes but you also want to come
across as if you are a positive person
who can fit into their team let's have a
look at a sample response or tell me
about yourself okay first and foremost I
am a hard-working loyal and enthusiastic
person who understands how important
work is to my overall happiness I take
my work very seriously and I'm always
looking to improve my skills and
qualifications so I can work to the
highest standards possible in my role I
genuinely believe there are two types of
employee the first is someone who turns
up to work and does their job so they
can just pay their bills and the second
employee type is someone who puts their
all into their job he's totally
committed and does all they can to help
their employer achieve their goals I am
the second employee type and I believe
my previous track record and strong
appraisals demonstrate just that I have
excellent communication skills and fully
understand how important it is to
deliver outstanding customer care after
all without the customer there
be no business and I would not have a
job I also have very good organizational
skills and always plan my weeks work in
advance to make sure I perform to a high
standard
now having studied the person
specification of this job in detail I
strongly believe I can perform the role
to a high standard and would very much
appreciate the opportunity to work for
your company if I am successful today I
can assure you that I will bring a great
deal of experience loyalty and positive
qualities to your team so you can see
that that response I've just given you
is very much tailored around that person
specification so have a look at the job
even if there isn't a person
specification because some companies
don't give one out read the job advert
and try and think about the qualities
that that job adverb and that job would
require and then tailor your response to
that so don't forget what I said in the
tips when responding to the question
tell me about yourself focus on your
work related skills and not you know all
this is what I do at home this well do
at weekends they're not interested okay
question number two why do you want to
work here or why'd you want to work for
this employer here's some tips before
you answer this question
tell the interview panel about the
preparation work you've done in the
build-up to the interview focus again on
the person specification the job
description and information you have
gleaned from the company's website and
also the literature you have studied
during your research so before you go
along to the interview you should have
looked on their website you should
should have a look at the about Us and
part because they could say to you what
tell us about our company you know you
should be able to answer that question
so let's have a look at a sample
response why do you want to work here
having studied the person specification
and the job description finish role I
feel I have the skills qualities and
attributes to carry out the job to a
very high standard I also feel the role
will give me a new fresh challenge
something which I've been looking for
for some time now having also studied
your company in detail there seems to be
a very positive approach to the work you
carry out and I also very much like the
way you strive to deliver a high
standard of customer care fine levels of
customer care are not common nowadays
and I certainly want to work in a
company that looks after its customers
as I enjoy seeing positive customer
interaction feedback and testimonials
within my job also during my research I
managed to speak to two
employees who work for you and they had
nothing but positive things to say about
your company both of them have worked
for you for quite a few years now and
they appeared very happy in their work
now if I am successful I plan to stay
with you for a long time so it was good
to see that you employ happy positive
people within your team finally after
reading the Job Description I understand
there will be opportunities to both
train develop and take on further
qualifications within the company this
is something that is very much appealing
to me as I always like to grow and
improve as an employee okay question
number three what are your strengths
this is a real common interview question
let me give you some tips again focus on
the person spec for the role you're
applying for so if one of the
requirements of the job is that you're
an effective team worker then you should
say I'm great at working with people you
know I can get along with the majority
of people say something different in
your response that makes you stand out
from other job applicants so you could
give an example here of why you're
better than the other applicants and try
to make yourself relatable and real okay
let's have a look at a sample response
to the interview question what are your
strengths I have many positive qualities
and attributes to bring to this role but
I believe my main key strengths are I
have a hard-working nature I have an
enthusiastic demeanor I am always
looking for the positives in every
situation I am a great team player I
like to support and help develop other
people
I am dependable now one thing that I
feel makes me stand out from the
majority of employees is that I am
always looking for ways to improve the
way I perform at work for example
following an appraisal last year my line
manager identified that she wanted me to
develop my negotiating skills as soon as
the approach appraisal was complete I
searched online for a distance-learning
negotiating course and studied hard in
this area to improve my skills once I
had completed the course and I had the
opportunity to put it into practice what
I'd learned my line manager commented
that she had noticed a significant
improvement in this area and
congratulated me for taking the positive
approach to the feedback she gave me at
the appraisal question number four where
do you see yourself in five years time
again this is a common interview
question here's a few tips
tell them you plan to have moved on from
their company either internally or
externally so what I mean by that is you
want to see you don't want to say well I
plan to be of you a couple of years but
really my goal is to work for another
company or do a different role and also
you don't really say well as soon as I'm
trying up I want to be going for a
promotion yes it's important to sound
enthusiastic but there is a better way
of answering this question which I'll
give you in a second now loyalty is
really important to the vast majority of
employers remember they've got to spend
time money and resources training you up
in the role so they want to see a return
from their investment don't tell them
you want to be sat where they are about
this in interviews where I say to
someone where do you see yourself in
five years time and they go well I want
to be sat where you are it's quite an
arrogant response
okay yes they might have aspirations to
to get to a higher level but that's not
the time to say of the interview okay
question number four response where did
you see yourself in five years time if I
am successful today the first thing I
plan to do is get competent in the role
as soon as possible I have no idea how
long this will take however based on my
high levels of enthusiasm I aim to get
trained up really quickly now once I am
trained up in the role to a good
standard I would like to consolidate my
skills and become experienced within the
team it is very important to me to be
accepted and respected by my work
colleagues and peers and I also want to
do well in my appraisals so I guess the
short answer to this question is that I
want to become good at my job be
accepted by my team and low managers and
also enjoy my work as much as possible
now if the opportunity presents itself
for me to progress within the
organization that would be amazing
all in all I plan to stay with the
company long term if I am successful at
interview question number five what are
your weaknesses this is obviously an
opposite - what are your strengths here
are some tips for this response anyone
who tells the interview panel they have
no weaknesses is telling porkies now we
all have weaknesses and it's important
to say I would not want to hear a
response to this question well I've got
no weaknesses I'm perfect really because
not everybody is we all have weaknesses
but don't give a weakness that is one of
the key requirements of the role for
example if punctuality and good time
keeper
which they are for the majority of jobs
don't tell the panel you struggle
getting out of bed in the morning and
you can turn your weakness into a
positive let's have a look at a sample
response to the question what are your
weaknesses okay I do have one weakness
and that is I sometimes get slightly
irritated when people don't carry out
their work to a high standard because I
set myself high standards I expect
others to have them too and this is not
always the case although it can irritate
me at times I have learnt to just focus
on my own job and do it to a consistent
high standard but having said that I
have recently been trying to turn this
weakness into something positive by
helping other people within the working
environment to improve so if I notice a
member of the team struggling or not
performing to the required standard I
will always offer to help them improve
which I feel can only serve to have a
positive impact on the organization and
its goals overall question number six
what makes a good team member a really
common interview question here's some
tips list the qualities I'm gonna give
you in the sample answer that follows
then backup your answer with a specific
example of when you have worked as well
as part of a team and make sure you use
a star technique in your response now
the star technique is when you describe
your response or the situation using a
structured format you explain what the
situation was you then explain the tasks
that you have to carry out you then
explain the action that you undertook
and then what was the result
following your actions and if you follow
that process you will hundred percent
give a specific example employers are
always looking for specific or
behavioral responses to some of the
interview questions okay sample response
what makes a good team member effective
teamwork is vital in any organization
and I feel what makes a good team member
is having a dedicated leader first of
all an ability to focus on the end goal
great communication amongst the team
members and its leader a comprehensive
initial brief so that every member of
the team knows what they are going to to
achieve and how they achieve the task
being supportive of the other team
members learning from any mistakes that
were made you an ATAR so that things
could improve for next time
a team is only as
as its weakest link and it is important
that everyone within the team works
together and helps each other out
number seven can you give an example of
when you have worked well under pressure
another common interview question here
are some tips before we get into the
sample response try to give an example
of when you've carried out a difficult
pressurized task under strict time
constraints give a specific example and
don't forget to use a star technique in
your response so again situation task
action result and the next response the
sample response will give you follows
the star technique so here's my sample
response - can you give an example of
when you've worked well under pressure
yes I can I am often required to carry
out time-sensitive tasks under pressure
but one particular incident springs to
mind I work in a large retail shop just
outside of town one Friday a few weeks
ago my manager called a team meeting and
he explained to all of us that a large
delivery was due to arrive within a
couple of hours time now unfortunately
the dilaloo that delivery was a week
early and he'd not had time to prepare
we were understaffed at the time and it
was already 4 p.m. on Friday so we only
had one hour after the store had closed
at 5:00 p.m. to get the stock take
accepted loaded in-store and check for
accuracy he asked all of us whether we
would volunteer to help him out with the
delivery I immediately put my hand up
and volunteered to help I could see that
he was slightly flustered and he clearly
needed help from the team unfortunately
only myself or one of a member of staff
offered to help however we were both
determined to do a good job for our
manager we immediately started planning
how we were going to get get the stock
unloaded checked and placed in store
within the 1 hour time slot allocated we
decided to play to play to each other's
strengths I would utilize my
organizational inaccuracy skills to
check the stock as it came off the lorry
whilst my colleague would carry it all
to the stockroom as he was physically
strong and extremely fit as we progress
with Attar's we communicated with each
other to make sure we were working to
the required standards and timeframe the
end result was that we completed the
task thoroughly with just 6 minutes to
spare this gave us time to report back
to our manager who thanked us for
volunteering and were
Oh God to achieve the goal okay so
that's the sample response what I'd like
you to do now guys is to click the link
below this video and go direct to my
website how to become Khan where you can
get more of these answers to sort of
giving you seven of the more common
types of interview questions but if you
click the link below the video you will
get about 50 sample questions and
answers to any kind of interview that
you attend I hope you've enjoyed this
video please do give it a thumbs up I
would really appreciate that don't
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week and if you subscribe to the channel
you'll get an email from me as soon as
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forget to click the link as you can get
more interview questions and answers
thank you very much for watching guys
and I wish you all our very best in your
pursuit to passing your interview