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Learn English for Hotel and Tourism: "Checking into a hotel" | English course by LinguaTV

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good morning welcome to the

transnational hotel what can I do for

you good morning my name is Tom Sanders

I have a reservation for a single room

for three nights all right Mr Sanders

let me pull up your reservation I can't

seem to find a record of your booking

did you book the room directly through a

store do you use a hotel reservation

service or a travel agent I booked it

directly through you

I've already also paid a deposit on the

first night I have a reservation number

if that helps yeah sure can I see that

feed thank you oh I see maybe there was

a glitch with the booking system well we

don't have any more single rooms

available with the exception of one a

joined room but you would then be right

next door to a family with children

which might get noisy but that's not a