hi this is Ben with make you so calm
today we're gonna show you some tools
and methods to figure out what's using
bandwidth on your network now if you're
not familiar Ben with essentially refers
to the amount of network traffic that
your network is capable of handling so
even with a fast connection if you have
several devices that are using a lot of
bandwidth by streaming Netflix
downloading files and doing other work
like that
you might experience slowdown on your
network so that's why our first tip with
bandwidth usage is if your network seems
slow all of a sudden the first tip is a
little low-tech but you should consider
what's going on on your network perhaps
what your kids are playing a video game
online on their console maybe you're
using BitTorrent to download something
maybe you have someone streaming Netflix
and a high-resolution on their TV or
phone think about those use cases and
think about who's on your network and
what they're doing that's legitimate and
you might be able to figure out why your
bandwidth is dropping without doing a
whole lot of work if that doesn't work
we have some other tips for you so the
first tip is actually the most broad
because it lets you see what's using
bandwidth across your network and for
this tip you'll want to log into your
router if you're not aware of how to do
this
check out the linked article in the
description that'll show you how to find
your routers IP address and how to log
in for a lot of people your routers IP
address will start with 192.168 and then
it changes from there dot 1.1 is common
but it might be dot 100.1 for you
check out the article for more
instructions now once you're logged in
you'll see a different interface
depending on who makes your router so we
can't give exact instructions here but
look for something like devices or a
network status on that page you'll see
probably a list of devices on your
network like you can see in this example
here and depending on your router you
might be able to see how much bandwidth
each one is used or which one is using
the most bandwidth over the past hour or
something like that you can take a look
and see which devices are sucking up the
most bandwidth on your network and once
you've done that you can use those steps
to continue with the troubleshooting
we're about to look at now you might
want to look here and see if there are
any devices that you don't recognize
hopefully they're all you know your
family's phones and smart home devices
and things like that but it could be a
device that you don't recognize perhaps
someone has broken into your network or
maybe you have some malware which we'll
look at shortly you can use this page to
kick off any devices that you
think should be on your network and it's
easy to add them back on later if you
kick them off by accident once you've
looked at the devices and figured out
which one you think is the problem if
it's a Windows device we recommend
opening up the windows resource monitor
and to do this just open up your Start
menu start typing resource monitor and
you'll find it right in there now inside
the resource monitor you're going to
want to jump over to the network tab to
see network activity at the very top
you'll see the processes on your
computer that are using network activity
for our purposes you want to click on
the total bytes per second or the
receive bytes per second to sort by
which ones are using the most network
now as you see here we can look at the
processes that are using our network and
figure out what's the culprit so
mayobird Google Drive Chrome these are
processes that we expect to use a lot of
the network because we're sending email
or syncing files with Dropbox from
Google Drive we're browsing the web with
Chrome obviously so this isn't really
anything out of the ordinary you can
drill down a little bit further and see
the open connections that you have and
how much latency they're using or how
much latency you're experiencing on
those connections rather this might not
tell you exactly what's using your
bandwidth you can use it to kind of
review the connections on your computer
and you might forget oh yeah I had that
TeamViewer connection open or oh yeah I
left Spotify streaming in the background
or something like that if you don't see
anything out of the ordinary here then
you can move on to a next step now the
linked article accompanying this video
talks about a Windows tool called
netstat if you open up the windows
command prompt by right-clicking on the
start button and choosing command prompt
or Windows PowerShell if you see that
and type netstat - oh that's the letter
O not a zero you'll see a list of
connections that your computer is
connecting to with the address that your
computer sees them as their actual
address and then their process ID now
this information is essentially the same
as what you get with the windows
resource monitor so for most people
we recommend just using this tour take a
look but this can let you see like we
talked about which processes are using
the most resources you can also
cross-reference this PID that's process
ID with the windows task manager you can
open that up with ctrl shift escape or
by right-clicking on the start or the
taskbar excuse me and clicking on task
manager once you're there if you head to
the services
you'll see a list of services running on
your computer and you can
cross-reference them using the PID here
with the one in the resource monitor or
the netstat command prompt output now
again hopefully you recognize all the
services here if you see something
you're not sure about don't just kill it
without knowing what it is it's good to
Google it I just type the name into
Google see what it is and then you'll
probably be able to figure out pretty
easily if it's legitimate or if you have
some kind of problem speaking of having
a problem the next step we recommend if
you're still having an issue with name
with at this point is to scan for
malware so hopefully on your computer
you have Windows Defender or another
antivirus if you don't we recommend
installing malwarebytes the free version
will do just fine it's all that on your
computer and then you can run a scan to
see if there's anything funny going on
different malware behaves differently
but a lot of the time malware will be
phoning home in the background or it'll
be driving clicks - phony websites to
try to make money off of ads and things
like that so in the background you might
have malware wasting your bandwidth and
searching with malwarebytes on the
affected device will help you rule that
out so again like we talked about the
first step will let you kind of see
which devices or using your bandwidth
and then you'll need to follow these
steps on probably on more than one
device on your network to isolate the
one that's using your bandwidth now the
last tool we want to talk about is caps
now Kappa is similar to the windows
resource monitor that we talked about
but it's much much more advanced so
you'll find a download link to capsule
in the linked article there is a free
version that has some limitations you
don't need the enterprise version for
your purposes this will work just fine
so once you install capsule you'll see a
message about the free version you can
click away from that and then you'll see
this screen but once you're ready to
move in go ahead and select the adapter
that you're using which for me is Wi-Fi
- and then at the bottom make sure you
have for analysis selected and then
click start give it a second and it'll
analyze the data that is running on your
machine you can choose to see whether
you only want secure content we'll say
no here because we want to see
everything then once you're in this
panel on the left side expand the
protocol Explorer and then you want to
select your adapter type which right now
is called as Ethernet - and then select
IP you don't have to drill down any
farther than that once you're here
switch to the protocol
tab at the top and then make sure you
have Mac and point selected at the
bottom now here you'll see all the
different resources on the network that
your computer is connecting to if you
double-click on your computer's IP
address in this list you'll see a list
of connections of everything that your
computer's connecting to now as you can
see this gets pretty intense so if
you're not super into networking on this
might be pretty overwhelming for you but
if you're one a more advanced tool than
what the windows resource monitor can
provide then this can be a handy way for
you to see what's going on in your
network and really drill down to what's
going where so in summary when you're
having a bandwidth usage problem on your
network its first best to ask what's
using my bandwidth think about it
practically on someone downloading is
someone streaming a movie or playing a
video game online and then from there
you can use your router to drill down
into what devices are using the
bandwidth and then on those devices you
can use the tools that we've talked
about here to analyze it in most cases
it's a legitimate use of bandwidth just
sucking up a lot of resources that maybe
you're not aware of and if you really
have a problem restarting all your
devices and restarting your router is
always a good step too just in case
something got carried away
that's gonna do it for this video we
thank you for watching and we hope that
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