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hi everyone welcome to my channel my
name is Naveen I live in Los Angeles and
today I wanna share with you my
experience ordering from JustFab
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JustFab is a fashion company that offers
shoes clothing bags and accessories it
is my first time ordering from JustFab
as portfolio branch includes JustFab
ShoeDazzle fabletics and fab kids i
placed the order may 7 sit with Thursday
and on may 12 on Tuesday I got
my order was shipped by FedEx I checked
tracking number for a few days but there
were no information about estimated
delivery date because they were was not
picked up yes in the email with tracking
numbers identifier please wait two or
three days for your tracking information
to update on the website they say that
one ship the order will arrive within
four seven business days or two three
days if you choose guaranteed express
shipping it took me 11 business days to
receive my package I understand that
because of the virus there are a lot of
delivery's right now so I didn't expect
it to come superfast
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I think they're super super cute and
that was one of the reasons why ordered
them because they are not usual
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my size is seven and a half I ordered
these babies in size seven because I
read in the reviews that they are big so
I just wanted to size down and order
smaller size just in case and now
they're too small they don't feel
comfortable but again I understand that
they're smaller size so maybe that's the
main reason for the first time I suggest
five ads in my Instagram feed I was
scrolling down and I saw some kid shoes
I went to their page and I also saw
these ones that I decided to order
because I literally fell in love with
them for me it was kind of scary to
order from JustFab because I read a lot
of bad reviews about them but mainly all
of the bad reviews for about the same
issue they're charging my card and I
didn't know about it and I know why this
is happening you can order from JustFab
being a regular customer but they don't
want you to become a member when I was
going to place an order box to become
VIP member it was already checked when I
added shoes to the shopping cart for the
first time I didn't know what is say
something distracted me and I didn't
purchase at that time but when I went to
the shopping cart for the second time I
did see that that box was checked in if
I place an order that first time then I
will become a VIP member and I didn't
want to do it so you just have to be
careful and with what you're doing and
if you don't want to become a VIP member
and you want to purchase like a regular
customer just uncheck the box and you
will be able to do it but if you do want
to become JustFab member monthly fee is
thirty nine ninety five and it goes for
your member credit money charge to a
card appear on your account and you can
use them to make purchases also you have
an option to skip the months if you'd
like to and in this case your card is
not going to be charged but you have to
do it before the six of that months if
you miss a date your card will be
charged so you do have to do it before
the six of that month on the website it
also says that you can cancel your just
have membership at any time by calling
customer service unfortunately you
cannot cancel your membership just on
the website you do have
so call them in order to cancel it now
JustFab has this add that if you become
a VIP member the first pair of shoes is
only ten dollars so it sounds pretty
good but the thing is I didn't want to
become a member right away I wanted to
try them and see if I liked the company
if I like the quality so I didn't become
a member and I just ordered these shoes
like a regular customer so I had to pay
the full price in my total all together
with taxes was 6565 yeah it sounds a lot
more than ten dollars so in this case if
you are planning to order from them from
time to time you should become a member
to get better prices but if you like me
you want to just try it out and order to
see if you like the company then you can
buy like a regular customer but you do
have to pay the full price in order to
return or exchange the item login to
your JustFab account then go to your
order history and click a return or
exchange item if you order consists of
multiple items check the box near the
item that you are planning to exchange
your return and then press return or
exchange selected items now we are on
the next page and the first question is
how would you like to process this item
I'm actually not real estate is filed
with the quality of the shoes even
though it's not my size they don't
really feel comfortable so I don't think
the bigger size will fix the problem so
I will return them and at the same time
I can track if returns are easy and how
long it's gonna take them to precise
refund back to my card so I'm going to
pick return refund credit-card reason
for returning feet to small what's item
condition new then click Submit
my return expires on Wednesday June 24th
so I have to finish everything and ship
it out as soon as possible just in case
and there are 4 steps to finish your
return print return label
repack shoes they have to be in the
original box and the package must
include an accessories or extras that
may come with the item you ordered then
seal the box attach return label and
drop off the package in one of us PS
locations and on the bottom of the page
it says it's 7 days for your package to
arrive at their warehouse 48 hours to
put us back into their inventory once it
arrives instantly issue refund to your
account upon arrival and then to 10 days
for your financial institution to credit
your card back you can print your return
label from this pinch or you can print
it from the email I received an email
with the label right away so I already
followed all these steps head back my
shoes I printed the return label and now
I'm just gonna drop the package of USPS
location and wait for the refund I will
let you know in the comments below how
it went
if you order from JustFab before just
let me know how was your experience in
the comments below and if you're just
planning to order I would say just think
if you want to become a member or if you
don't want to become a member and be
careful in the checkout also I'm waiting
for a big package coming from Cheyenne I
didn't order from that website before so
it's gonna be my first time in total I
ordered 22 items clothes shoes and
accessories so it's gonna be a big
trying hole so I'm waiting for the
package to come and I'm gonna make
another video for you thanks for
watching I hope you enjoyed my video
don't forget to like it subscribe to my
channel and I will see you in the next
one don't forget big chien trying hole
is coming
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