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hi everyone John here I just wanted to
talk about how to return items on Amazon
so a lot of people don't know how to
return items and especially items where
you don't you're within the return
period but they still want to charge you
to come back so anyway I bought these
these bias lights which are good lights
there's nothing wrong with them other
than they didn't meet my need I got that
I got these lights and I was gonna put
them under the cabinet but they are
they're just not bright enough they work
but they're not bright enough so they
don't meet my needs here they they I
thought they would be bright enough so
they you know they're they're not
exactly defective but they they
definitely aren't I shouldn't be charged
to return them even though they didn't
meet my needs so we're gonna go into it
so the first thing you want to do is
open up your Amazon app and I'm already
logged in so you don't have to worry
about that if you already logged in you
don't have to put in your password you
want to hit this menu on the top left
and you want to go to your your orders
and once you go to your orders you're
going to go to the item that that got
delivered to you and so this is the
first item that got delivered and you're
gonna see you're gonna see a menu that
says return to replace items okay so
that's really good so go ahead and click
that and you're and you're gonna have a
list of how many items there were in
this case I'm gonna return both of them
and I've got options no longer needed so
if if that isn't my thing it isn't that
it's no longer needed because I didn't
order too many I just you know it didn't
work as expected so I could put in
accurate website descriptive item
defective or doesn't work and you've got
a bunch of different items here in my
case I'm going to put the items
defective or doesn't work as expected I
could also put the other item which
which is that in our website description
but I'm not going to do that it just
doesn't work for what I needed to do and
now I'm gonna click Next and now it's
going to ask me which way do I want to
return this
do I want to refund it too
my Amazon account balance well I don't
want to do that I want to refund it to
my to my credit cards so I'm gonna click
that one so you know you can change this
option right here so you want to make
sure that you don't default to your
Amazon account balance because if you do
that you're going to you know it might
not be the way you want it returned to
you so I wanted to go to my credit card
and I'm just moving forward here and
once you do that it gives you an option
they want you to drop it off at the
store remember this is the easiest way
for for you know Amazon to get the
package for from you is for you to drop
it off to the UPS store there's no
charge to do it that way you could do
UPS drop-off so I can do it at the store
I can do UPS drop-off I bring it to a
UPS store or I can have UPS pickup so I
want you PS pickup because I want them
to bring it to you know to pick it up
for me that's easiest for me so that's
the way I'm gonna do it and it shows my
refund summary and now I'm going to
confirm my return so I chose UPS pick up
and I'm gonna confirm my return
ok I'm blocking my my email and my
address but this is this is what you
need to know once you go to the next
screen you're gonna see that it's just
gonna you can see that UPS is going to
just pick up the package and they're
gonna pick it up at your location so in
this case it's gonna be my house so
they're gonna pick it up at my house I
don't need to put a label on there
they're going to pick it up I usually
just put a post-it notes as a UPS pickup
for the package and that's it so they're
gonna bring a label it's not gonna be a
problem and that's all you have to so
you just roll down to the bottom and
you're done you can just continue
shopping and go back to what your page
what I hope this has been helpful if you
have any questions just feel free to to
go ahead and leave a comment below like
and subscribe if you this video was
helpful I appreciate it
take care thanks
