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Planning an Effective Employee Training Program



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did you know that training boosts

employee retention study after study

shows this is true in addition to being

more likely to stay at their jobs

properly trained employees are more

effective than others and less likely to

expose your organization to unnecessary

risks and liabilities a comprehensive

training program is a sound investment

in both your employees and your company

welcome to HR over coffee an educational

series from the experts at HR 360

covering HR topics like recruitment

hiring and firing employee benefits and

more

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the importance of a well-developed

employee training program can't be

overstated

of course all employees must be provided

systems equipment and procedural

training as part of their orientation

but these basics should be supplemented

over time with dedicated sessions

delivering more in-depth instruction on

topics relevant to your organization

pertinent subjects could include skills

specific to a particular industry or job

or may apply more broadly to groups of

workers across industries perhaps the

most critical type of employee training

is compliance training this can be

understood as training needed to adhere

to federal state and local laws and

regulations such as those governing

harassment and worker safety in some

cases the administration of the training

itself is required to comply with the

law as with state laws requiring

employers to give supervisors formal

training in sexual harassment prevention

or a federal laws saying employers must

train certain workers in the safety and

health aspects of their jobs the goal of

all compliance training is to teach

employees including managers how to

comply with federal state and local laws

in the course of performing their jobs

along with harassment prevention and

safety training compliance training also

encompasses areas such as

non-discrimination hiring and

termination administration of the Family

and Medical Leave Act proper completion

of government mandated forms and reports

and much more in short if there's a law

on the books and your employees are

responsible for abiding by that law

compliance training is appropriate

another important type of employee

training is professional development

this area which often highlights best

practices within an industry or job

category can include everything from

formal professional certifications and

Technology training to courses on

customer service business ethics

communication skills and more it can

also cover more general workplace

related topics such as conflict

resolution stress and time management

your organization's workplace training

program will be unique to your needs

however there are some guiding

principles that can help or

your efforts begin by assessing your

training needs giving compliance

requirements high priority next think

about your budget both overall and per

employee or position again giving

priority to compliance and key job roles

as you begin to put together employee

compliance and best practices training

think about targeting training to

workers based on their responsibilities

training in specific skills say use of a

particular technology should be offered

to employees who use that technology it

may also be helpful to divide your

offerings between supervisor or manager

only training and general employee

training now you're ready to begin

sourcing training you have a world of

choices to match your needs budget and

timing requirements you can contract for

on-site or off-site training or the more

economical and individualized option of

online training which gives you the

advantage of flexibility and

accommodates individual employee

schedules also take note of training and

education offered through professional

and trade associations or you might opt

to allow employees to find their own

training programs with reimbursement

upon your approval whatever training

formats you choose ensure that they are

accessible efficient in both time and

cost and measurable employees should be

able to demonstrate their new knowledge

or be formally tested as part of the

training every position or employee

should have an individualized training

program including a timetable and goals

which should be documented on a related

note evaluate the effectiveness of the

training program itself at regular

intervals to make sure it remains a good

fit for your employees and business

needs finally whatever training you

decide to offer communicate it clearly

and uniformly to your employees you're

making an investment in your employees

careers and they should be made aware of

your commitment consider offering small

incentives or otherwise celebrating

those employees who excel or achieve in

your training program this will motivate

and inspire others thank you for joining

us today to discuss employee training

programs to learn more about employee

management

and to access training 360 a

comprehensive interactive online

training program for managers and

employees visit us at HR 360 com

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