apologise

How to Write Apology Emails

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welcome back everyone in our previous

lesson we learn how to write requests in

your emails and started using more

polite language to do so in this lesson

we're going to learn how to write

apologies in our emails before we start

let me ask you this how many ways are

there to apologize in your language in

English there are many ways to apologize

and these expressions are used

differently depending upon how

responsible you are for a certain

situation because of that we're going to

focus on the most common expression I'm

sorry

but you will learn three different ways

to complete your apology depending upon

your level of responsibility in the

matter the three different expressions

we'll learn are I'm sorry if I'm sorry